After Sales Service

Our service:

1. Pre-sales service

A. Free sample making.For free sample making/testing, please send your samples or products CAD Graphics to our company in China. Try before you buy. 

B. Progressing Solution Design.According to customer's product processing requirement,  we can design the unique solution that supports higher manufacturing  efficiency and better processing quality for customer. 

2. After-sales service:

A. We will supply the machine with training video and user's manual in English for installing, operation, maintenance and trouble-shooting, and shall give technical guide by e-mail, fax, telephone/MSN/ICQ and so on, when you meet some problems of installation, using or adjusting. 

B. You can come to our factory for training. Jingwei will offer professional guide. Direct and effective face-to-face training. Here we have assembled equipment, all sorts of tools and testing facility,we will also provide accomadation during training period.

C. If the problems cannot be solved on line our engineers also service machinery overseas.